General use and no warranty
All content, statistics, lead scores, conversion benchmarks, and AI-generated insights on this website are provided for informational purposes only. Zung.ai and MFI Leads make no representations or warranties — express or implied — as to the accuracy, completeness, or fitness for any particular purpose of any information published here.
Not a licensed financial or marketing service
MFI Leads is a technology module embedded within the Zung.ai platform. It is not a licensed financial services provider, broker, or marketing agency. Lead scores, prospect rankings, and territory intelligence outputs are statistical estimates and must not be used as the sole basis for lending, membership, or regulatory decisions.
AI lead scores and conversion benchmarks
AI lead scores (0–100) are probabilistic estimates calibrated against your institution's historical portfolio data — not guarantees of repayment or member quality. Quoted conversion benchmarks (e.g. "34% average lift") are averages across participating institutions. Individual results will vary materially based on market conditions, team capacity, and product mix.
Embedded product — access via Zung.ai
MFI Leads is a module inside the Zung.ai core banking platform, not a standalone product. Access requires an active Zung.ai subscription. Features, pricing, and availability are subject to change. Refer to your Zung.ai service agreement for binding terms. This website is a marketing and information resource only.
Third-party channels and integrations
MFI Leads facilitates outreach via WhatsApp Business API, SMS providers, USSD networks, and mobile money rails including M-Pesa and MTN MoMo. Zung.ai is not responsible for the availability, cost, terms, or regulatory status of any third-party channel. Institutions are solely responsible for compliance with WhatsApp Business Policy, telemarketing rules, and applicable consumer lending regulations in their jurisdiction.
Data privacy and prospect outreach
Prospect data surfaced by MFI Leads is derived from aggregated, anonymised signals. Institutions using MFI Leads to contact prospects via WhatsApp or SMS are solely responsible for obtaining necessary consents under applicable data protection law, including the Kenya Data Protection Act 2019, Nigeria Data Protection Act 2023, GDPR, and equivalent legislation in their operating markets.
Limitation of liability
To the maximum extent permitted by applicable law, Zung.ai and its affiliates expressly exclude all liability for any direct, indirect, incidental, or consequential loss arising from use of the MFI Leads module, including losses from poor-quality leads, failed outreach campaigns, misconfigured disbursements, or regulatory non-compliance by the using institution.
Geographic access and jurisdictional compliance
Access to MFI Leads and the Zung.ai platform may be restricted or subject to additional regulatory requirements in certain jurisdictions. It is the institution's sole responsibility to ensure that use of MFI Leads for prospect outreach, lead scoring, and loan origination complies with all applicable local laws, Central Bank regulations, and consumer protection rules in every market of operation.