WhatsApp & SMS outreach

Reach prospects on WhatsApp and SMS, the right way

Write message templates once — loan offers, savings invitations, meeting reminders — and send them personalised with the lead’s name and product. mfileads blocks messages to anyone without recorded consent or who has opted out, adds an opt-out link automatically, and logs every message on the lead’s timeline.

What you get

  • Reusable templates with {name}, {product}, {institution} and {agent} placeholders
  • One-tap WhatsApp: opens the chat with the message ready on the officer’s phone
  • SMS through Africa’s Talking in Africa, with your own sender ID
  • SMS through Twilio for Asia, the Americas, Europe and Oceania
  • Automatic consent check and opt-out link on every message
  • Every message logged on the lead timeline
  • WhatsApp Business API bulk campaigns with delivery and read receipts On approval
  • USSD menus for feature-phone prospects On approval

“On approval” items are switched on for your institution by our team once the requirements (such as a provider account or licence) are in place. “Planned” items are on the roadmap and not yet available.

Personal, not spam

Messages go out one lead at a time from a named officer, written from templates your compliance team approved. That converts better than blasts and keeps you on the right side of direct-marketing rules.

Opt-out that actually works

Every message carries a short link. One tap and the person is marked as opted out — instantly, across your whole institution — and mfileads will refuse to message them again.

SMS when WhatsApp is not an option

Send SMS from inside the lead record with your registered sender ID — through Africa’s Talking in Africa and Twilio everywhere else. Delivery status is stored with the message.

Your next members are already asking about you.

Capture them with consent, call the right ones first, and watch them move to active members. Free for 14 days — no card needed.

  • 14 days free
  • No credit card
  • Import your list in minutes
  • Cancel any time